PlayFord’s Dispatch & Operations Control Department provides professional 24/7 dispatch support designed to manage your fleet’s daily operations with precision and accountability. Each client is assigned a dedicated dispatch team that handles all dispatch responsibilities — including rate confirmations, load scheduling, broker communication, updates, and delivery coordination.
Our dispatchers negotiate strong rates, plan efficient routes, reduce downtime, and ensure your trucks remain productive and compliant. Every dispatch decision is made to support cash-flow stability, operational efficiency, and long-term business growth.
What We Handle
- 24/7 dispatch coverage for your fleet
- Rate confirmations and load paperwork
- Load scheduling, planning, and tracking
- Broker communication and shipment updates
- Delivery coordination and appointment management
- Route planning to reduce empty miles and downtime
- Rate negotiation to maximize earnings
- Driver support and real-time operational assistance
- Documentation accuracy for compliance and settlements
